Safety & Security

Your safety is our top priority. Learn how we keep our community secure.

Safe Trading Environment

We've built multiple layers of protection to ensure safe and secure transactions for all our users.

Secure Payments

All payments are processed through encrypted, PCI-compliant payment gateways. Your financial information is never stored on our servers.

Verified Users

We verify user identities and monitor account activity to maintain a trusted community of buyers and sellers.

Safe Messaging

Our messaging system filters out contact information and external links to prevent scams and keep communication secure.

Fraud Protection

Advanced fraud detection systems monitor transactions and user behavior to identify and prevent suspicious activity.

Safety Tips for Buyers

1

Research Before You Buy

Check seller ratings, reviews, and account history. Look for detailed product descriptions and multiple photos.

2

Use Our Messaging System

Keep all communication within our platform. Never share personal contact information or meet outside the platform initially.

3

Pay Securely

Always use our secure payment system. Never send money directly, use wire transfers, or pay with gift cards.

4

Meet Safely

For local pickups, meet in public places during daylight hours. Bring a friend if possible and trust your instincts.

Safety Tips for Sellers

1

Create Detailed Listings

Use clear, well-lit photos and honest descriptions. Include any flaws or damage to set proper expectations.

2

Verify Buyer Identity

Check buyer profiles and ratings. Be cautious of new accounts or buyers asking unusual questions.

3

Secure Shipping

Use trackable shipping methods and require signature confirmation for high-value items. Keep receipts and tracking numbers.

4

Document Everything

Keep records of all communications, photos of items before shipping, and proof of delivery.

🚩 Red Flags to Watch For

Suspicious Behavior

  • • Requests to communicate outside the platform
  • • Pressure to complete transaction quickly
  • • Offers that seem too good to be true
  • • Poor grammar or generic messages
  • • Requests for unusual payment methods

Payment Scams

  • • Requests for wire transfers or gift cards
  • • Overpayment with request for refund
  • • Fake payment confirmations
  • • Requests for personal financial information
  • • Checks or money orders for online purchases

Report Safety Concerns

If you encounter suspicious activity or feel unsafe, report it immediately. Our team investigates all reports promptly.