Privacy Policy

Introduction

At Rehani, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you use our marketplace platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Name, email address, and phone number
• Profile information and photos
• Shipping and billing addresses
• Payment information (processed securely by third parties)
• Identity verification documents

Usage Information

• Product listings, searches, and browsing history
• Messages and communications on the platform
• Transaction history and purchase records
• Device information and IP addresses
• Cookies and similar tracking technologies

How We Use Your Information

• Provide Services: Process transactions, manage accounts, and deliver customer support
• Safety & Security: Verify identities, prevent fraud, and maintain platform security
• Communication: Send important updates, transaction notifications, and marketing messages
• Improve Platform: Analyze usage patterns to enhance user experience and platform features
• Legal Compliance: Meet legal obligations and respond to lawful requests
• Dispute Resolution: Resolve conflicts between buyers and sellers

How We Share Information

We do not sell your personal information. We may share information in these situations:

With Other Users

• Profile information visible to other users
• Transaction history and ratings for trust building
• Shipping addresses with sellers for order fulfillment

With Service Providers

• Payment processors for transaction handling
• Shipping companies for delivery services
• Cloud storage and hosting providers
• Customer support and analytics tools

Legal Requirements

• Law enforcement requests with proper legal authority
• Court orders and legal proceedings
• Protection of our rights and property
• Prevention of fraud and illegal activities

Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and employee training
• Regular security audits and monitoring
• Secure payment processing (we don't store payment details)

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal data
• Restrict: Limit how we process your information
• Portability: Receive your data in a portable format
• Object: Opt out of certain data processing activities

To exercise these rights, contact us at privacy{{ config('app.domain', 'example.com') }}

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Analyze site usage and improve performance
• Provide personalized content and recommendations
• Prevent fraud and enhance security

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: